Policies and Forms

Please complete the New Patient registration and return it to us by post/person/email.

Please read our fees policy.

At North East Family Medicine we have a Zero Tolerance policy. Please read our Patient Code of Conduct here.

We aim to be your preferred provider of innovative and inclusive healthcare by promoting and supporting individual health, awareness, self-care and wellbeing.

Our Values Behaviours to Encourage Behaviours to Discourage
Fun Welcoming
Inviting
Quirky
Nice
Angry
Short Tempered
Excellent Patient Experience Positivity
Short Waiting Times
Sensitivity
Flexibility
Responsive
Choices
Communication
Long Wait Times
Trust Transparency
Honest
Respect
Open Minded
Dismissive
Disrespect
Breaking Confidentiality
Concealment of Mistakes
Evolve and Grow Cultural Awareness
Social Media
Innovation
Community Minded
Community Involvement
Planning
Communication
Limited Doctors
Complacency
Sustainability Say no if needed
Help each other
Protect the Environment
Self-care and Wellbeing
Burn out
Education Encourage training
Educate patients
Training calendar
Junior Doctors

Read about why and how we collect your personal information here.

We take our patient’s privacy very seriously. Please read our privacy policy here.¬†For more information about privacy issues in Australia and protecting your privacy, visit the website of the Office of the Australian Information Commissioner

If you require a repeat prescription, please first read our repeat prescription policy.

We also have a policy regarding repeat prescriptions for drugs of dependence here.

Our policy regarding requests for drugs of dependence such as Opioid analgesia and benzodiazepines can be read here.