We encourage all patients to make an appointment for repeat prescriptions. In cases where this is not possible, a fee will be charged for the prescription.
The standard fee is $21 and is required to be paid before pick up of the prescription.
Repeat prescriptions will not be issued for drugs of dependence such as narcotics, benzodiazepines and other sedatives. Examples include:
• Panadeine Forte, Endone, Oxycodone, Targin, MS Contin
• Diazepam/Valium, Oxazepam/Serepax, Temazepam, Stilnox.
Requests for referrals to specialists without a consultation attract a fee of $21.
New patients will be required to pay up front for their first consultation before seeing the doctor.
In instances where a procedure is performed such as when having a dressing change or having a skin cancer removed, there will l be an additional facility fee in addition to the consultation fee. This is to cover the cost of equipment used during the procedure. Your doctor or the reception staff can inform you of what this will be.
If a patient is unable to be seen at the clinic, a home visit may be possible. An additional out of pocket cost will be attached to this to cover the doctors travel time.
Drivers licence medicals and medical reports do not attract a patient Medicare rebate. The fee for these consultations will be $175 +GST.
If an appointment is cancelled less than 4 hours before the appointment or the appointment is missed, there will be a cancellation fee charged of $47.00 for a standard appointment and $83.00 for a new patient / long appointment before a new appointment can be booked.
All patients are expected to settle their account on the day.
Payments can be made by cash, cheque, major credit cards (Visa/Mastercard only) and EFTPOS. Medicare claims are sent for processing online.
TYRO MEDICARE EASYCLAIM
This is available when paying your account in full, this allows an instant refund of the Medicare/government rebate from Medicare to your Cheque or Savings account using our integrated EFTPOS machine when the service you received is eligible for a rebate. It is your responsibility to ensure you receive your rebate. If you do not, we can provide you with a receipt outlining the services you received at the clinic and you can pursue claiming back your rebate directly with Medicare.
PREPAY WITH AUTOMED
For some consultations we may require a prepayment. Your card is securely tokenised and your card details are not visible to AutoMed Systems or the clinic. You will be asked if you consent for the token to be used for future payments to the clinic. Your card details are not exposed to any 3rd parties and can not be used for any other payments besides paying the clinic for services provided.
We are aware that financial difficulties may arise from out-of-pocket medical costs and we are committed to providing equitable and timely medical and health care services to meet your needs. Please discuss with your doctor any financial concerns you have at the time of your consultation.